SmarterTicket 2.x will streamline the performance of your sales and support agents through built in features like viewable ticket history, improved international support, intelligent routing, and advanced reporting.
SmarterTicket also includes a fully featured Knowledge Base which enables the customers to quiclky and easily find answer to common issues, in turn freeing your agents for more critical issues.
Publisher: SmarterTools Inc
Tags: ticket history, increase sales,
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